Heritage Park Pontypridd, Trademark Collection By Wyndham Hotel, Pontypridd

My experience at the hotel was quite mixed. While the dining options offered great meals and the event spaces were beautiful, I was disappointed with the room conditions and the service I received during my stay. The location was convenient for exploring local attractions, but the overall experience was overshadowed by the lack of cleanliness in the rooms and some service hiccups.

My stay at the hotel left me feeling quite disappointed overall. The room was unfortunately not well-maintained, with signs of damp and discomfort throughout the night due to noise levels. However, I did appreciate the friendly and helpful staff who did their best under the circumstances. The location is okay, but could be better if it weren't for the disturbances at night. If you’re looking for value for money, I’d recommend exploring other options.

My stay at the hotel was quite enjoyable, thanks to the warm welcome and helpful staff, especially Sara at reception. The room was spacious and quiet, contributing to a restful experience. However, I encountered a few hiccups with the dining service, which could be improved. Overall, I felt that the hotel offered good value for money, and I appreciated the amenities available.

I recently stayed at the hotel and had a mixed experience. While the staff were warm and welcoming, and the meals I had were delicious, the state of the rooms left a lot to be desired, especially the bathrooms which felt outdated. Additionally, there were some housekeeping issues that detracted from my overall satisfaction. That said, the hotel's atmosphere and hospitality did offer a degree of comfort during my visit.

The hotel offers a welcoming atmosphere with exceptional hospitality and delightful dining experiences, particularly in the Loft restaurant. However, there were notable downsides, including slow service in certain areas and issues with food quality during large gatherings. Overall, the charming environment and value for money make it a pleasant choice for stays.